KUP - Customer Relationship Management (CRM)
KUP - the customer care program for every company, regardless of the industry. With KUP you can manage all your data from customers, interested parties, dealers, suppliers, etc. and systematically classify it according to different trades such as industries, company size or company structure, according to groups such as dealers, resellers, customers. Here you manage maintenance contracts, conversation or negotiation notes and the other company data you need.
KUP is the result of the development work of German engineers with the support of the European Union and the Free State of Saxony - We speak your language - the language of medium-sized businesses!
- Comprehensive address management, diverse classification options for addresses
- Shortcut for serial letters, serial faxes, serial emails
- powerful search and fragment search with combinations of multiple search fields
- On-time follow-up function with alarm function
- Relationship history in a clear form
- freely definable characteristic criteria with selection function
- Asset management per customer
- Maintenance contracts with follow-up and maintenance history
- Quotation creation and management (with materials management)
- Project management
- Specific evaluation options
- Branch data exchange
- Connection to telephony software (CTI)
The project was funded as part of technology funding with funds from the European Regional Development Fund (ERDF) 2000 - 2006 and with funds from the Free State of Saxony.
++ Sales software +++ CRM software +++ Marketing software +++ Customer care software +++ Customer management +++